Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as your preferences or actions — so you do not have to re-enter them on your next visit.

Similar technologies include local storage (used by this site to store your consent preferences), pixel tags, and session tokens. This policy covers cookies and these similar technologies collectively.

Cookies are either first-party (set by ryvapay.com directly) or third-party (set by services we use, such as Google Analytics). They may be session cookies that expire when you close your browser, or persistent cookies that remain for a defined period.

2. How RyvaPay uses cookies

RyvaPay is a marketing website for a business payments product. We use a minimal set of cookies and tracking technologies for the following purposes:

• To ensure the site works correctly and securely
• To understand how visitors find and navigate our site so we can improve it
• To detect and diagnose technical errors before they affect users

We do not use cookies to serve you advertising, track you across other websites, or sell your data to third parties.

Your consent decision is stored in your browser's local storage under the key ryvapay_cookie_consent. This is a strictly necessary function — without it, we could not remember your preference.

3. Strictly necessary cookies

These are required for the site to function and cannot be disabled. They do not track you for advertising or analytics purposes.

4. Analytics cookies

Analytics tools help us understand how people find and use our site in aggregate. We only enable these if you have accepted analytics cookies.

If you reject analytics cookies, neither Google Analytics nor PostHog will be initialised. No tracking scripts will load for these services.

5. Performance and error monitoring

These technologies help us identify and fix errors, slow page loads, and other technical issues. They are separate from analytics and focus on site health rather than user behaviour.

Sentry (error monitoring)

We use Sentry to capture JavaScript errors and exceptions. When an error occurs, Sentry sends a report that includes the error message, stack trace, browser type, and the page where the error happened. We configure Sentry to not collect IP addresses, send personal form data, or capture sensitive query parameters.

Because Sentry is limited to basic error reporting with privacy-safe settings, we treat it as strictly necessary infrastructure — it does not track user behaviour, and we cannot ship a reliable product without it.

PostHog session recording (performance consent)

If you accept performance cookies, PostHog may record anonymised session replays to help us diagnose usability issues. All form inputs are masked by default — no text you type is ever recorded. Session recordings do not include personally identifiable information.

If you only accept analytics cookies (not performance), session recording is disabled.

6. Marketing cookies

RyvaPay does not currently use marketing or advertising cookies. We do not run ad retargeting campaigns, serve behavioural advertising, or use third-party advertising pixels on this site.

The marketing toggle exists in our preferences panel so you can see the category and we can be transparent about it. If we ever add marketing cookies in the future, we will update this policy and ask for your consent at that time.

7. Third-party tools

The following third-party services may set cookies or use similar technologies on our site, subject to the consent categories above:

Each of these services operates under its own privacy policy. We encourage you to review those policies if you want to understand how they handle data independently of our site.

8. Managing your preferences

You can change your cookie preferences at any time using the button below. Your new preferences will take effect immediately for analytics — changes to whether Google Analytics or PostHog are loaded will apply on the next page view.

Browser-level controls

You can also control cookies through your browser settings. Most browsers let you:

• View and delete existing cookies
• Block cookies from specific domains
• Block all third-party cookies
• Set up notifications when a site tries to set a cookie

Note that blocking all cookies may affect how our site or other websites you visit work. Browser-level blocking is separate from your preferences saved here — both apply independently.

Google Analytics opt-out

Google provides a browser add-on that prevents Google Analytics from collecting data across all sites. You can install it at tools.google.com/dlpage/gaoptout.

9. Contact us

Questions about this Cookie Policy or how we handle your data? Email us at info@ryvapay.com and we will respond within a reasonable time.

For broader privacy questions, see our Privacy Policy.